Privacy Policy

Privacy Policy

Introduction

Welcome to http://louisville-russian-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “LRST” or “we”). We are dedicated to providing a secure and private environment for our users, ensuring their personal data is protected at all times. This comprehensive Privacy Policy outlines how we collect, utilize, and safeguard your information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CPPA) and its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services, websites, apps, or products accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy covers various user interactions, including:

  • Authorized User Access: When you use our applications and services as a registered user, we collect and process your information for the provision of these services.
  • Website Visits: Any visit to our websites linked to this Privacy Policy is subject to data collection practices outlined herein.
  • Communications: We may contact you via email, phone, or SMS for various purposes, including newsletters, marketing promotions, account updates, and customer support.

Personal Data Collection

We collect several types of personal information, which can be categorized as follows:

  • Account Information: Details required to create and manage your user accounts, such as names, email addresses, usernames, and passwords.
  • Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and CVV codes.
  • Financial Information: Records of financial transactions, banking details, and billing addresses.
  • Purchase Information: Details about products or services purchased from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for device recognition.
  • Location Data: GPS coordinates or other location-based data when you use our location-enabled services.
  • Feedback and Reviews: Comments, suggestions, and reviews you provide to improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
  • Product Information: Details about products of interest or purchases made on our sites, including preferences and browsing history.

We gather this data through direct user input, interactions with our services, and automated technologies like cookies and web beacons. Additionally, we may receive personal information from third parties who assist in our operations, subject to their privacy agreements.

Cookies and Similar Technologies

LRST uses cookies and similar tracking technologies for various purposes, including:

  • Strictly Necessary: These ensure basic functions of our website, such as allowing users to navigate through pages.
  • Preference: Cookies store user preferences, ensuring a personalized experience on subsequent visits.
  • Analytics: We use analytics cookies to collect data about website usage, enabling us to improve our services and understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when these purposes no longer apply, we delete or anonymize the data in a secure manner.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ industry-standard encryption for data in transit and at rest. Additionally, we engage secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correction of any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Deletion of your data under specific circumstances.
  • Restriction: Limitation of our processing activities for certain purposes.
  • Portability: Transferring your data to another controller in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer via the provided contact details in this policy.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any queries, requests for data deletion, or privacy-related concerns, please reach out to us via:

  • Email: contact@louisville-russian-speaking-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide physical address]

We appreciate your trust in LRST. By using our services and providing your personal data, you agree to the terms outlined in this Privacy Policy.